Telephone System Guide
Various Features of the Business Telephone System
One of the most important components of the organization is the business telephone system. If there is no communication, the businesses won't be able to do their business activities. Thus, the telephone system must be perfect enough to be used and must also incorporate all of the important features which are required by the organizations. You should know the features that must be found in the efficient system.
Telephone system must be such that this can add value to the business too. Thus, the Avaya Telephone System Dubai must be integrated with some essential features. The many brands offer different features. It is quite important that you know the complete information regarding the features. Here is a list of the features that must be present in a valuable as well as perfect system. One important feature is that of the auto attendants. These systems are equipped with those auto attendant features which allow the systems to work as a reception for the callers. They can also take the calls automatically and direct the caller to press the right number so that you can reach the extension that you want. This can help you save time of the attendants who are really busy in taking the calls of the other clients.
So many business telephone systems have the conference call features too. This would permit more than two conferences to be done simultaneously. There are some systems allowing the conference of just one extension at a time. However, such systems have been manufactured which allow the conference more than a couple of calls too. Many of the grandstream pbx systems provide the features of the internal extension conferences. If you want external conferences, you must ask for this.
The systems have automated directories that are built in them. This would permit the caller to see the extension of the employee. Such could be done through entering the first three letters of one's name.
Through the voice mail feature, you can simply leave a message for the employee who is not there at a certain time. There are some systems which allow third-party voice mailing option too.
Also, you must know that there is the call hold feature if you have the business telephone system. Such kind of feature puts the caller on hold when the attendant is busy in taking care of the other people. This is an automatic system. You can also take advantage from the call forwarding feature which would take the call and forward the calls to other extensions when required. To learn more about telephone system, you can visit https://en.wikipedia.org/wiki/PBX.